COMMERCIAL • RESIDENTIAL • INDUSTRIAL • INSTITUTIONAL • AUTOMOBILE

YOUR QUESTIONS

We answer all your questions with the best solutions to your specific needs while maximizing your security. Visit the store for our advice.

Can’t enter your home or office?

Call us to make an appointment or for your emergency. Our mobile service will come to the site to unlock the door.

Are you taking possession [moving to] of a new residence and you don’t know who else has a copy of the keys?

We suggest considering keying each lock or replacing it. Keying is less expensive when you show up with your locks in the store [don’t forget your existing keys]. When you buy your locks in our store, we mount them on a single key at no additional cost. You are welcome to come to the store to get our advice before proceeding.

Have you lost your house or business keys?

Call us for your emergency or to make an appointment, or drop by in store.

Have you been robbed?

With your smart device, take pictures of the damaged door, frame and locks and handles and come to the store to see our reinforcement products, you will be well advised. Then, we could also install the new door hardware.

Is your door lock not working well?

Call us before coming to the store. We would like to ask you to describe the malfunction of your handle, lock or door hardware. With your smart device, take pictures of the locks and handles, the hardware, the door and the frame and come to the store to look for replacement parts and products, you will be well advised.

Do you no longer want certain people to enter your home or office with their keys?

We suggest that you consider keying the locks or handles. Make an appointment and our Mobile Service locksmith will go on-site to do the keying.

Do you have several keys to open the different locks in your home or office and only want one?

We suggest that you consider keying the locks or handles when the door hardware allows it. With your smart device, take pictures of existing keys, locks and handles, hardware, doors and frames and drop by the store for the best advice.

You own more than one apartment, you are a janitor or responsible for maintenance and your key ring is too heavy, we can create and set up a “master key” system for you even if other users will have their individual key.

We suggest that you consider keying the locks or handles when the door hardware allows it. With your smart device, take pictures of existing keys, locks and handles, hardware, doors and frames and drop by the store for the best advice. We will be able to establish a master key system that will allow you to reduce your set of keys.